We ask
A 40-60 minute conversation along a set of questions. We write the answers down ourselves and send you a summary to confirm - there is nothing for you to fill in.
Business review
You can feel that something is leaking, but not where. We walk your whole route of work, count the bottlenecks and name them. What you get is a document that stays with you.
What you are buying
Not a consultation and not a conversation. A document in your hands that you can take anywhere, including to another contractor. A contractor who lives on orders will sell you what they know how to build: you have nothing else to lean on. We name the bottleneck, count it in hours or in money, and say what fixes it.
What it consists of
1 2 We look
At what is actually there, not at what is described in words: the site and its numbers, the correspondence with customers, the spreadsheets used every day, the path of a single order from first contact to money.
3 We count
How many times a day this is done, how many minutes one round takes, what gets lost and how often. Numbers that came from you are signed that way: by the owner estimate, not measured.
What stays in your hands
Eight sections, none of them skipped.
- How it is now
- the route of work step by step, with numbers and their source
- Where it leaks
- the bottlenecks, named and counted, most expensive first
- What to do
- what fixes each one: the tool is named after the task, not before it
- What not to do
- the thing you were about to buy and should not
- How we will check
- the number that will show whether it worked
- In what order
- what comes first, what can wait, what will never pay off
- The ceiling
- what no software will do on this stretch, and why
- What we did not look at
- the limits of the review: what was outside its scope
How the review ends
Three outcomes, and the work is done in all three.
The task is named and it is ours to fix. The review turns into a brief and from there into work.
The task is named and it is not ours to fix. The bottleneck is real but sits where we do not go: hardware on site, accounting, law. We say plainly what is needed and who to look for.
The task is not solved by software. Sometimes there are few enquiries not because there is no website, but because the offer costs more than the market. That is a legitimate result of a review, not its failure: you paid to avoid spending ten times more on something that would not have helped. We say this outcome up front, not at the end.
What a review does not do
- It does not design a system and does not replace a brief. The review says what to do and why; the brief says what exactly will be built and how it is accepted.
- It does not audit someone else code. That is different work: it is about code and risk, not about the business and its money.
- It does not do neighbouring trades. Taxes, contracts, the till - not here.
- It does not promise findings in advance. There may turn out to be only one bottleneck.
What is free
The first conversation, always. We listen to what you already know about your business and decide whether we take it on. The review starts where the work becomes ours: we walk the route, read the documents, count, write. We say so at that moment, not afterwards.
What it costs
We name the price after the first conversation: before it, there is no telling how much there is to look at. It is counted by working time, not per document.
Where to start
Tell us what you do and what gets in the way. The first conversation costs nothing.
Write to us