We own a café and a capoeira club. We live with the consequences of our decisions every day, unlike a contractor who hands the work over and leaves.
What you are buying is a removed obstacle between your business and its money. The tool is chosen after the task has been named: sometimes a website, sometimes a bot, sometimes a reconciliation once a day, and sometimes nothing at all. That is why the conversation is always the same one: what happens now, what it costs you, what we will do, what will change, and how we will check it. All five answers come out of your questionnaire, so there is nothing to invent.
People come to us saying «we need a website», and that is already an answer, not a question. We first work out what is going on and what it costs, and only then name the tool. If it does turn out to be a website, it has to let the thing be done in three taps on a phone: book, calculate, order, check the status.
The visitor needs to get what they came for quickly, without calls and waiting. The business needs less manual work and more enquiries carried through to the end. A beautiful shopfront with no enquiries is useless to the business, and a form with fifteen fields is useless to the visitor.
If your task is solved by neither a website, nor a bot, nor automation, we will say it plainly and turn the work down. That is what separates us from a contractor who takes any money for any job.
A figure without a scope means either lost money or a conflict at handover. So we work the task out and write the brief first, and only then name the price. This is a position, not a dodge: it filters out those looking for cheaper and suits those who want to understand.
Briefly: what you do, what gets in the way, how to reach you. No obligations. And if we see that you do not need this, we will say that too.
Tell us your task